+How does Orayo.ai help and who is it meant for?
This is an AI-powered community management solution designed for residents, society management committees, and vendors. It simplifies daily life by handling complaints, communication, payments, security, and everything your society needs, in one place.
+How does the complaint management system work?
Residents can speak or type their issue in their preferred language. The AI instantly understands the request and auto-routes it to the right team (ex. plumbing, security, housekeeping, or management) without human intervention, reducing response time by up to 90%.
+Is Orayo.ai available 24x7 and in multiple languages?
Yes, it works 24x7, allowing residents to interact via text or voice. It supports multiple languages, making it accessible for elderly residents, domestic help, and non-English speakers.
+How does Orayo.ai improve safety and security?
Safety is a top priority. Orayo.ai offers smart visitor management, verified domestic help visibility, real-time alerts, and emergency notifications, ensuring your loved ones are always protected and informed.
+Can residents receive notices and updates in real time?
Absolutely. Residents receive instant notifications for notices, updates, feedback, emergencies, and announcements—no more missed messages, WhatsApp clutter, or physical notice boards.
+Does Orayo.ai support payments and billing tracking?
Yes. Residents can view bills, track dues, and make payments securely through the integrated payment gateway, while management gets clear visibility on collections and pending payments.
+How does it help society management committees?
For management, this ensures process compliance, auditability, mass notifications, digital notice boards, complaint tracking, and reports for continuous improvement, all while reducing manual effort and operational costs.
+Can vendors and local service providers benefit from Orayo.ai?
Yes. Depending on society's consent, vendors can publish offers and promotions, track their effectiveness, and reach residents directly. Residents benefit by discovering trusted local services and deals from the comfort of their homes.
+Can it answer questions about society rules, policies, and guidelines?
Yes, this digital assistant can instantly clarify any resident query related to society policies, guidelines, bylaws, or common FAQs, such as parking rules, visitor timings, pet policies, or payment norms. Residents can ask questions via text or voice, in their preferred language, and get responses anytime, without needing to contact the management committee.
+Is this cost effective and customizable for societies?
Definitely. Orayo.ai is exceptionally cost effective and excellent value for a small investment and offers white-label flexibility, allowing societies to use their own branding while delivering a premium digital experience to residents.
+How secure is the data shared by customers on Orayo.ai?
Your data is highly secure and protected using industry-standard encryption, secure cloud infrastructure, and role-based access controls. Selective resident information, payments, and visitor records are accessible only to authorized users. Regular security audits and compliance checks ensure that your society's data remains private, safe, and fully confidential at all times.
